FAQ

Will I receive confirmation of my order?

Yes, you will receive confirmation by email.

Can I cancel my order after it's been placed?

If you wish to cancel your order, contact us as soon as possible at our info@canadian-explorer.com. Orders already processed or shipped cannot be canceled but may be returned after delivery.

Is delivery free?

Yes, Canadian Explorer offers free shipping within Canada.

How do I start the return process?

To initiate a return, email us at info@canadian-explorer.com with your order details and reason for return. We will guide you through the next steps.

Please refer to our Return and Refund Policy for information on return eligibility.

Who pays the costs of returning the goods?

The customer pays the costs of returning the goods.

Travel Connects People, Just Like Connecting With Us!
Our support is available every business day (Monday-Friday) from 9:00 - 17:00 EDT

How to Connect With Us
Email:
info@canadian-explorer.com
Phone Number: +16136864323

Where to Find Us: 
Křižíkova 44
Prague 18600

Company Information
Ad Spend s.r.o., Czech Republic
Company Number: 21259666
DUNS Number: 984057800
VAT Number: CZ21259666