FAQ
Will I receive confirmation of my order?
Yes, you will receive confirmation by email.
Can I cancel my order after it's been placed?
If you wish to cancel your order, contact us as soon as possible at our info@canadian-explorer.com. Orders already processed or shipped cannot be canceled but may be returned after delivery.
Is delivery free?
Yes, Canadian Explorer offers free shipping within Canada.
How do I start the return process?
To initiate a return, email us at info@canadian-explorer.com with your order details and reason for return. We will guide you through the next steps.
Please refer to our Return and Refund Policy for information on return eligibility.
Who pays the costs of returning the goods?
The customer pays the costs of returning the goods.
In case you need any help or have a question, use any of the details below to contact us.
Our customer support is available every business day (Monday-Friday) from 9:00 - 17:00 EDT.
Contact Details:
Email: info@canadian-explorer.com
Phone Number: +16136864323
Store Name: Canadian Explorer
Address:
KÅ™ižÃkova 44
Prague 18600
Czech Republic